+ Maintain good personal motivation develop a sense of ownership of job tasks and results. + Achieve accomplishment of all task details, no matter how small. + Maintain social, ethical and organizational norms. + Ability to write routine reports and correspondence + Ability to read and interpret documents such as operating and maintenance instructions and procedure manuals. + Strong organizational skills multi-task oriented + Must be PC literate and some familiarity with MS Word and Excel. + 5 years security installation experience required. The requirements listed below are representative of the knowledge, skill, and/or ability required. Unless specifically noted, these job functions are considered essential duties. It is intended to be only a general description of the principal requirements common to positions of this type. This job description is not intended, nor should it be construed to be an all inclusive list of responsibilities, duties, skills or working conditions associated with a particular job. Handles and resolves escalated customer issues
Supervises all employees and report to Division ManagerĪssists Division Manager with departmental goalsĪddresses employee behavior and provides discipline as neededĭoes quality assurance on the work of employees to make sure that standards are being met.Īssists with goal creation for the employees and the department Job Summary: Responsible for managing employees and ensuring that regional measurables are being met to stated standards. Works with computer automation software to efficiently handle alarms.ĭocument accurate, concise, detailed, factual and meaningful reports of events handled.Īssists the alarm center anytime there is a natural disaster or emergency.įollows protocols for extinguishing Fire Rover fires.Īssist the alarm center with Noonlight video verification alerts.Equipment Used: Personal computer, Telephone, copier Handles any special projects and dealer/end user issues specifically requested by the Operators Supervisor. Monitors incoming alarm signals using audio and video, verifying and dispatching security alarms for residential and commercial clients.Īnswers phone calls from end users and dealers.Īnswers incoming phone calls and takes messages for dealers and end users. The general job summary is to verify and dispatch on video security alarms for residential and commercial customers. Acadian Total Security has an immediate opening for a part time Video Analyst II position at our Lafayette, LA location.
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